Customer service is an important part of any business.
When you stop by a local coffee shop, you expect efficient service, clean food and hot coffee. When you visit a boutique down the street, you expect competent customer service and a great selection of clothing to choose from.
In general, we want out experience to be comfortable, reliable and consistent. The same can be said about hiring a commercial cleaning company for your business.
Before hiring a cleaner, you need consider what services are important to your business. Discuss how the cleaning will be done and be clear about your expectations so that the company can figure out the best way to reach, and exceed, your ideals.
Some services offered by professional cleaning companies include:
- Commercial carpet cleaning
- Bathroom cleaning
- Trash removal
- Post-construction clean-up
Keep in mind that some cleaning companies will have a set service package, while others will provide cleaning contracts customized to suit your particular requirements. Some companies may even offer both options.
When you have questions and/or concerns, you need to be able to get in touch with your cleaning company. Make sure you have their contact information should anything happen.
The lowest quote is not always the best option. Before you sign a contract, make sure that you receive quality commercial cleaning at a competitive price.
A reputable cleaning company should be licensed, bonded and insured. Ask about background checks as well.
Your clients expect the same, effective solutions from your business, which is why it’s important that a professional janitorial company remains consistent in their cleaning methods as well.
Your business is important to you, your employees and your clientele. When you hire a professional janitorial service, be sure they are able to maintain a comfortable, consistent and reliable experience.